Our values are of central importance to our culture. They are what we can expect of each other and the way we work together day in, day out.
Our values are:
- Safety: We do everything safely and responsibly or not at all - nothing is more important than the safety of the public, our customers and our staff.
- Customer focus: We listen to our customers and seek to understand and respond to their needs, treating them the way we would wish to be treated; with respect and honesty.
- Teamwork: We respect and value our colleagues as individuals and we believe we are stronger as a team, leading to better solutions and a more enjoyable and rewarding work life.
- Responsibility: We accept responsibility for everything we say and do, safeguarding the natural environment and the local community, as well as the interests of all our customers, shareholders and staff.
- Excellence: We strive to work in a way that is both effective and efficient, continuously improving everything we do - innovating where we can but keeping things simple.
- Reliability: We are trustworthy, dependable and reliable, delivering on our commitments and always there when you need us.