Your business Help & advice Moving premises Opening a new business account

Opening a new business account

If you are planning to take over responsibility for the electricity at a commercial premises, you'll need to complete an Application For a Supply of Electricity to Non-domestic Premises form.

Please complete the form at least 48 working hours before moving in to your new commercial premises.

To complete the form you will need the following information:

  • Name, phone and email (customer number, if applicable)
  • Address of premises where you were last responsible for the electricity (if applicable)
  • Address of premises you are taking over
  • Date you wish to take over responsibility for the electricity
  • Address for account correspondence
  • Preferred payment method

The Application For a Supply of Electricity to Non-domestic Premises form can only be completed on paper. Please return paper versions to the following address:

Customer Care Centre
The Powerhouse
PO BOX 45
Queens Road
St Helier
JE4 8NY

Completed Scanned copies can be emailed to jec@jec.co.uk.

Application for a Supply of Electricity to Non-Domestic Premises

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Moving to premises with a disconnected supply

If the premises you are moving to has had its supply disconnected, you'll need to complete the following steps:

Reconnecting the supply

If the supply had the service fuse removed and installation is still in a safe condition:

  • We'll reconnect the supply within two working days if we can access your meter and connections
  • We'll leave the main isolator switch off as it's your responsibility to turn on the supply and ensure it's safe
  • If we can't access the meter, we'll leave a card asking you to arrange a time when we can gain access
  • If any fault on our supply equipment prevents us reconnecting it immediately, we'll fix it and notify you of any delay

If the supply was remotely disconnected:

  • We'll remotely reconnect the supply
  • It's your responsibility to turn on the supply in your property and ensure it's safe to do so
  • You'll need to access the meter and energise the supply by following the instructions on the meter screen

Speak to Customer Care

If you can’t find the help you need, choose an option below to speak to our Customer Care team.

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Phone

Call us on 01534 505460 or arrange a call back for when it suits you.

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Email

Start an email conversation with a member of our Customer Care team.

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