Having difficulty paying your bill?

If you are experiencing difficulty paying your bill, we will do all we can to help.

  • Don't wait for your bill to become overdue
  • Do contact our Customer Care Team for help
  • Call 505460
  • Lines are open 8am-6pm, Monday to Friday, with voice messaging at other times
  • Email jec@jec.co.uk 
  • See an adviser in person at The Powerhouse, Queens Road, 8am-6pm Monday-Friday