Having difficulty paying your bill?
If you are experiencing difficulty paying your bill, we will do all we can to help.
- Don't wait for your bill to become overdue
- Do contact our Customer Care Team for help
- Call 505460
- Lines are open 8am-6pm, Monday to Friday, with voice messaging at other times
- Email jec@jec.co.uk
- See an adviser in person at The Powerhouse, Queens Road, 8am-6pm Monday-Friday