Coronavirus - Please help us to help you
COVID-19 is affecting everyone – but we remain dedicated to serving all Islanders in these anxious times. We aim to keep you supplied with power, attend to you in an emergency and help with bill payments if needed.
Looking after our customers and employees is our top priority. Our Customer Care Team needs to focus on helping vulnerable customers, dealing with emergencies and debt relief enquiries. If your enquiry is not urgent, please email your query to firstname.lastname@example.org and one of our home-based team will call you back or, alternatively, take a look at the FAQs below.