How do I submit a meter reading online?

If you can access your own meter, you can submit your reading online by clicking here.

You will need your Customer Number from the top right of your last bill and your meter/s number/s, found on the meter itself.

You will also need to know your tariff: General Domestic, Economy 7, Economy 20 or Comfort Heat. This will also be clear on your bill.

  • Write down your reading/s
  • Write down your meter/s number/s
  • Have your Customer Number to hand
  • Click on 'Submit a meter reading'
  • Select your tariff and meter option
  • Complete the form as indicated
  • Click 'Send'