Explanation over the phone
Our Customer Care team will be happy to give a full explanation of the bill over the phone. We regularly answer questions about the following:
- The bill amount
- Payment options
- Current tariff & switching options
- Ways to reduce bills
To get an explanation of a bill over the phone, please call our Customer Care team on 01534 505460.
Bills in an increased font size
We can send bills in a larger font to any home address in Jersey. If you or someone you know would benefit from this service, please call our Customer Care team on 01534 505460 to arrange.