To help us provide the correct size supply to your new property, we need certain information from you. Please follow this guide to ensure we deal with your enquiry as quickly as possible. It covers:

Step 1 - Complete an Electricity Supply Enquiry (ESE) form

To complete an Electricity Supply Enquiry (ESE) form for a new domestic property you will need to provide the following:

  • A site location plan
  • A ground floor drawing with all existing services and/or the proposed new services marked
  • All your proposed electrical load in kilowatts (kW)

The ESE should be completed by a person with a good knowledge of the property's required electrical loads. If you are not confident you can accurately work out the property's required electrical load, we recommend asking an experienced electrical contractor to complete the ESE form on your behalf.

The ESE form is an editable PDF. You can complete it using a computer, or print it and fill it out by hand.

Electricity Supply Enquiry

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Step 2 - Return the completed ESE to our team

By email

ese@jec.co.uk

By post / by hand

ESE Team
Jersey Electricity
The Powerhouse
Queens Road
St Helier JE4 8NY

By hand only

La Collette Power Station Reception.

Step 3 - We confirm receipt of your application

Once we've received your completed ESE form, we will send you written confirmation and begin processing your application.

Step 4 - We will arrange a site visit if necessary

Depending on the scale and complexity of the installation, we may need to arrange a site visit. We will contact you to arrange a suitable time for our Service Planning Engineers to visit the site.

Step 5 - We send a written quotation

After the site visit we aim to provide written quotation within the following timeframes:

  • 15 working days - if providing a standard supply or altering an existing supply.
  • 25 working days - if connecting your supply involves significant network reinforcement works.

Meter connection

When your supply works are complete and paid for, you need to get the supply connected to a meter. To do this, you need to complete the following forms:

We can't energise the supply from the meter unless a customer is signed up and has an account with us.

We'll always try and process your request within five clear working days of receiving it. We'll contact you if we need to arrange access.

Return both forms, marked New Installation Technician, to:

By email

To our Metering Team at meter@jec.co.uk.

By post / by hand

Metering Department
Jersey Electricity
The Powerhouse
Queens Road
St Helier JE4 8NY

By hand only

La Collette Power Station Reception.

Need more information?

For further information on additional load or supply installation, please speak to our ESE Team.

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Phone

Call our ESE team on  01534 505712.

Call us
Email Graphic

Email

Start an email conversation with a member of our ESE team.

Email us

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