Your home Home solutions CosyCare maintenance
C JE 20 10433

Reliable heating, no worries

CosyCare takes the worry out of maintaining your electric heating system.

For an affordable monthly payment, we will look after your heating system, ensuring trouble-free, safe operation 365 days a year.

Discover the best plan for you:

CosyCare 1 - for storage and panel heaters
CosyCare 2 - for electric boilers and controls only
CosyCare 3 - for electric boilers and heating systems
CosyCare 4 - for air source heat pumps and heating systems
WaterCare - for your pressurised hot water cylinder

CosyCare 1

What's covered?

Storage and panel heaters

Price (inc GST)

£10.76 a month / £129.12 a year

Brand new JEBS installations are eligible for a 50% discount on CosyCare packages while in the manufacturers primary warranty period, if signed up for at the time of installation.

Features

  • Annual diagnostics safety check
  • Free labour during regular working hours
  • Free parts
  • 20% discount on out of hours call outs
  • Covers up to five storage or panel heaters (£10 per additional heater)
  • Priority service appointments
  • Guaranteed same-day emergency response
  • 24/7 emergency call-out
  • Monthly Direct Debit
  • Qualified, multi-skilled engineers
  • Approved service agents for several top manufacturers
  • Dedicated Customer Care service

CosyCare 2

What's covered?

Electric boiler and related controls

Price (inc GST)

£11.90 a month / £142.80 a year

Brand new JEBS installations are eligible for a 50% discount on CosyCare packages while in the manufacturers primary warranty period, if signed up for at the time of installation.

Features

  • Annual diagnostics safety check
  • 20% discount labour during regular working hours
  • 20% discount on parts
  • 20% discount on out of hours call outs
  • Priority service appointments
  • Guaranteed same-day emergency response
  • 24/7 emergency call-out
  • Monthly Direct Debit
  • Qualified, multi-skilled engineers
  • Approved service agents for several top manufacturers
  • Dedicated Customer Care service

CosyCare 3

What's covered?

Electric boiler and heating systems

Price (inc GST)

£14.16 a month / £169.92 a year

Brand new JEBS installations are eligible for a 50% discount on CosyCare packages while in the manufacturers primary warranty period, if signed up for at the time of installation.

Features

  • Annual diagnostics safety check
  • Free labour during regular working hours
  • Free parts
  • 20% discount on out of hours call outs
  • Priority service appointments
  • Guaranteed same-day emergency response
  • 24/7 emergency call-out
  • Monthly Direct Debit
  • Qualified, multi-skilled engineers
  • Approved service agents for several top manufacturers
  • Dedicated Customer Care service

CosyCare 4

What's covered?

Air source heat pump and heating system

Price (inc GST)

£19.16 a month / £229.92 a year

Brand new JEBS installations are eligible for a 50% discount on CosyCare packages while in the manufacturers primary warranty period, if signed up for at the time of installation.

Features

  • Annual diagnostics check
  • Free labour during regular working hours
  • Free parts
  • 20% discount on out of hours call outs
  • Priority service appointments
  • Guaranteed same-day emergency response
  • 24/7 emergency call-out
  • Monthly Direct Debit
  • Qualified, multi-skilled engineers
  • Approved service agents for several top manufacturers
  • Dedicated Customer Care service

WaterCare

What's covered?

Your pressurised hot water cylinder

Price (inc GST)

£7.00 a month / £84.00 a year

25% discount when purchased alongside any CosyCare plan

Features

  • Annual maintenance inspection of your pressurised hot water cylinder

Do I need WaterCare?

WaterCare is only recommended if you have a pressurised hot water system. Many people are unaware that an unvented hot water cylinder requires an annual inspection to ensure your safety and validate your manufacturers warranty. Regular maintenance may also be a requirement of your home insurance policy.

Sign up to CosyCare or WaterCare

To sign up, please complete the form or call our Customer Care Team on 01534 505460.

We will send an engineer to inspect your system and confirm the CosyCare or WaterCare plan that best suits you. 

Speak to Customer Care

If you can’t find the help you need, choose an option below to speak to our Customer Care team.

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Phone

Call us on 01534 505460 or arrange a call back for when it suits you.

Request a callback
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Email

Start an email conversation with a member of our Customer Care team.

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