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Your home Home solutions Electric transport Electric vehicle charging
An electric vehicle charges at Red Houses in St Brelades.

Charging basics

Electric vehicles use batteries to store the energy they need to run the electric motor. Charging the batteries can be done at home or on the road with a variety of different chargers.

Charging speeds depend on the output of the charger and the vehicles capacity to accept that charge. Not all vehicles can charge at fast rates.

EV Charging Thumbnail
The electric vehicle charge at El Tico

Charging on the road

To match the growing popularity of EVs in Jersey, we're installing more and more charging points. The network consists of:

  • Standard (S) - 7.4kW - adds 4 miles per 10 minute charge
  • Fast (F) - 22kW - adds 13 miles per 10 minute charge
  • Rapid (R) - 50kW - adds 30 miles per 10 minute charge
Charge Point Map

Charging leads

Most EVs come with a proprietary plug-in charging lead and a three-pin emergency charger.

We strongly recommend using the proprietary charging lead, whether at home with a dedicated charge point or with our Evolve public chargers.

Car Charge

Charging at home

Charging at home is the preferred option for most EV drivers. Home charging is convenient and the most economical way to refill your battery.

Exactly how much it costs will depend on your tariff, and when you charge. Tariffs like Comfort Heat and Economy 7 offer lower overnight rates if you can safely charge your EV at night. But rest assured, both the day and night rates are significantly cheaper than petrol or diesel!

Tariffs & rates

Installing a faster charger at home

For faster, more efficient charging, you can have an EV charger installed in your home. An EV charger should only be installed by a qualified electrician. Some important considerations include:

  • The capacity of your existing electrical supply
  • Location for the charger
  • Specific earthing requirements
  • Type of charger

Fill out this form to get advice on installing a charger at home.

An illustration of hills, trees, sand and the sun.
Smart Charger Main

Charging FAQs

We want to make charging your EV as easy as possible. Here you’ll find answers to some of our most commonly asked questions.

Charging FAQs
An electrician carries out maintenance.

Efficient installations by JEBS

JEBS are our trusted installers and you can count on them for your EV charging installation.

More about JEBS
An electric vehicle charges at Red Houses in St Brelades.

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Your Customer Number

Your 5 character Customer Number can be found in the top right and bottom left corners of your bill.

Statement Customernumber

Daily Service Charge

The Daily Service Charge covers energy support services such as metering, billing, Customer Care, safety obligations and other energy support services.

Off-peak

Off-peak means not at the most popular time. Some of our tariffs provide discounted rates at off-peak times - for example, during certain periods at night.

Dedicated supply circuit

A dedicated supply circuit is an electrical circuit that is set aside for a specific purpose, such as powering a boiler. It will work with a single appliance only.

It will have its own circuit breaker in your fuse box, and no other device or appliance will be able to draw power from it. A dedicated supply circuit ensures that appliances can draw the current they need without overloading your system, blowing a fuse or tripping an electric circuit.

Invoice Number

This can be found on the top right corner of your bill here

Statement Invoicenumber

Premise Number

This can be found on the top right corner and bottom left corner of your bill.

Statement Premisenumber

Payment Slip

This can be found at the bottom of your bill here

Payment Slip Pop Up

Peak Load

Peak load or peak demand is a short period when the demand for electricity is at its highest.

Kilowatt Hours

Electricity consumption is usually measured in kilowatt hours, or kWh for short. Each kWh of electricity equates to 'one unit of electricity' for billing purposes. A 1kW (1,000 Watts) appliance in use for one hour = 1kWh (one unit). The cost per unit used depends on which tariff you are on.

Three phase

Residential homes are usually served by a single-phase power supply, while commercial and industrial facilities usually use a three-phase supply.

One difference between single-phase and three-phase is that a three-phase power supply better accommodates higher loads. Single-phase power supplies are most commonly used when typical loads are lighting or heating, rather than large electric motors.

Another important difference between 3-phase power and single phase power is the consistency of power delivery. Because of the variations in voltage, single-phase power supply does not offer the same consistency as a three-phase power supply. A three-phase power supply delivers power at a steady, constant rate.

kVA

A kVA is simply 1,000 volt-amps. A volt-amp, or ampere, (VA) is the voltage times the current feeding an electrical load.

Embedded generator

Embedded generators like wind turbines and solar panels are connected to your electricity supply and provide electricity for onsite use. They also have the capability to export back to the grid.

Smart Card Number

Your Smart Card Number is the 19-digit number displayed below the barcode on your Smart Card.

The Smart Card Number also contains your six-digit Meter Number that is also displayed on your meter. You need this to top up a Smart Pay As You Go Meter whether at a Payzone outlet or online.

Smart Card Number Copy

Smart Card

A Smart Card contains your unique Smart Card Number used when topping up a Smart Pay As You Go Meter.

Smart Card Dummy Copy

F-Credit

F-credit is a Pay As You Go meter display and means Friendly Credit. It is the period between 9pm and 8am. If the credit on your meter runs out during this period, your supply will remain on until 8am.

Decarbonise

The process of reducing carbon by replacing fossil fuels with fuel that is less harmful to the environment such as low-carbon electricity.

Regenerative braking

With conventional braking systems, the kinetic energy that was propelling the vehicle forward gets converted to unwanted and wasted heat by the friction of the brakes.

Regenerative braking recaptures much of the car's kinetic energy and converts it into electricity, so that it can be used to recharge the car's batteries.

In addition to improving the efficiency of a vehicle, regeneration can significantly extend the life of the braking system, as the mechanical parts will not wear out as quickly.

Power factor

Power factor is the ratio of useful power in kilowatts (kW) to apparent power, measured in kilovolt amperes (kVA). A perfect power factor would be 1.0, however in reality this is almost impossible to achieve. Office buildings are usually between 0.98 and 0.92. Bad power factor is anything below 0.85.

Electric flow boiler

Electric flow boilers are simple to install, quiet in operation, 100% efficient and integrate into most existing radiator or underfloor piped systems. Plus, with no flue or storage tank, an electric boiler is a space-saving option that can be installed almost anywhere in your home.

Approved heating system

A heating system, approved by Jersey Electricity, on a dedicated supply for use on one of our discounted heating tariffs.

To learn more about what's required for an approved heating system, view our current approved heating guidelines.

20-digit payment code

The 20-digit payment code is issued with your receipt for a Pay As You Go (PAYG) meter top-up. If your meter did not charge automatically, you can do it manually with the payment code. Press button A on your meter then key in your 20-digit payment confirmation code on the meter keypad, then press button B. Your meter will recognise the amount paid and charge accordingly.

Single phase

Single-phase power supplies are most commonly used when typical loads are lighting or heating, as in a domestic home, rather than large electric motors and higher loads. Single-phase power is a two-wire alternating current (AC) power circuit.