Your home Tariffs & rates

Choosing the right tariff

Our range of flexible domestic tariffs are designed to match your lifestyle and meet your home energy needs, from lighting to whole house heating. Find out what's right for you in this video.

Which is the right tariff for me?

We offer five domestic tariffs for small and medium homes, depending on whether you use electricity to heat your premises and hot water.

General Domestic

One rate for all units used by all appliances, day or night. Suitable if you don't regularly use electricity to heat your home or water.

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Economy 7

A two-rate tariff with seven hours of cheaper electricity at night. Suitable if you can heat water or store heat at night.

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Economy 20

A flexible two-rate tariff with 20 hours of cheaper electricity for approved space and water heating. Suitable for central heating systems, underfloor heating or electric flow boilers, providing heat and hot water when you need it.

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Economy 20 Plus

A flexible, three-rate, uninterrupted heating tariff with 20 hours of cheaper electricity for approved space and water heating. Suitable for central heating systems, underfloor heating, electric flow boilers or heat pumps, providing heat and hot water when you need it.

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Comfort Heat

A three-rate tariff with eight hours of cheaper electricity for approved space and water heating, and also eight hours of discounted electricity for other appliances. Suitable for storage heaters on a dedicated supply circuit, and if you can use other appliances during the eight-hour discounted period at night.

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Larger homes and embedded generators

We offer two Maximum Demand tariffs for larger homes and a Buy Back tariff for domestic customers with approved embedded generators.

Standard Domestic Maximum Demand

A single-rate tariff for large homes that need a service capacity greater than 100A (three phase). Suitable if you don't regularly use electricity to heat your home or water.

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Economy 7 Domestic Maximum Demand

A two-rate tariff, giving cheaper electricity at night for large homes that need a service greater than 100A (three phase). Suitable if you can heat water or store heat at night.

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Buy Back Domestic

A single-rate tariff for for domestic customers with approved embedded generators who want to sell excess units back to the grid.

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Speak to Customer Care

If you can’t find the help you need, choose an option below to speak to our Customer Care team.

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Phone

Call us on 01534 505460 or arrange a call back for when it suits you.

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Start an email conversation with a member of our Customer Care team.

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