Manage a business account

Use these forms to manage your business account, including bill and invoice payments. Need to speak to Customer Care?

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This guide will help you if:

  • You want to change where we send your business's Jersey Electricity correspondence

How to change your correspondence address

You will need to apply in writing to change your business's correspondence address.

The letter should be authorised by the named person on your business account, and contain the following information:

  • Customer Number
  • Customer name
  • Address of the electricity supply
  • Address you want the correspondence sent to

Please return to following address:

Customer Care Centre
The Powerhouse
PO Box 45
Queens Road
St Helier
JE4 8NY

Speak to Customer Care

If you can’t find the help you need, choose an option below to speak to our Customer Care team.

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Phone

Call us on 01534 505460 or arrange a call back for when it suits you.

Request a callback
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Email

Start an email conversation with a member of our Customer Care team.

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