Manage a business account

Use these forms to manage your business account, including bill and invoice payments. Need to speak to Customer Care?

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Useful paper forms

Application for a Supply of Electricity to Non-Domestic Premises

Complete this form if you are a new or existing customer who's taking over responsibility for an existing supply at a non-domestic premises.

Notice of Change of Tenancy

Exisiting customers should use this form to notify us they are leaving a property where they are responsible for the electricity supply.

Direct Debit form

Use this form to apply for either Monthly Direct Debit or Variable Direct Debit.

Electricity Supply Enquiry form

Complete this form for all new service installations, service moves and load modification enquiries.

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Managing your business account

Most of the forms you need to manage your business account require a signature. That means we cannot process them online.

If you don't have a printer, complete the editable PDFs using a computer and email them to the correct address listed on the form.

Need more help and advice?

View these guides to help answer questions about your business's electricity supply.

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Moving premises

Learn more about moving in and out of a commercial premises and how to take over or give up responsibility for the electricity supply.

Learn more
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Commercial new builds and renovations

Building or renovating a commercial property? We're here to help. Follow our guides on new supplies, additional load and embedded generation.

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Powercuts

How to prepare for a power cut to minimise disruption to your business, including advice on a business continuity plan

Learn more

Speak to Customer Care

If you can’t find the help you need, choose an option below to speak to our Customer Care team.

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Phone

Call us on 01534 505460 or arrange a call back for when it suits you.

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Email

Start an email conversation with a member of our Customer Care team.

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