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Our businesses

Jersey Electricity Group consists of several complementary businesses beyond energy supply. Find out what else we do.

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Energy Division
Energy Solutions
JEBS
Jersey Energy
Jendev
Jersey Deep Freeze
The Powerhouse and Smarter Living
Property

Projects

A low carbon future is within our power. And it’s projects like these that’ll ensure a robust, reliable, low-carbon, sustainable electricity supply for generations.

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Solar PV arrays
Smart Meter roll out
St Helier West Substation
Normandie 1
Normandie 3
South Hill Switching Station
Sulzer diesel generators

Corporate Governance

Leadership

Discover who leads Jersey Electricity; meet our Board and our Executive Leadership Team.

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Installation advice

New supply & metering
Installing heating solutions
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On-Island Renewables

We've been investing in Island infrastructure for almost 100 years. Now we are answering calls for on-Island renewable power to contribute to Jersey’s energy mix and increase energy sovereignty.

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Protecting the environment

Learn more about how we put protecting the environment at the heart of our activities and why we fully support Jersey's carbon neutrality ambitions.

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Inspiring a zero carbon future

From renewable power to electric transport and low-carbon homes, we’re doing everything in our power to help Jersey to a zero-carbon future. Join us on the journey.

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Smart homes: Good for you and the environment

Make a world of difference with smart tech and low-carbon electricity.

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Electric Transport Hub

Save money and reduce your carbon footprint with these electric transport solutions.

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Reduce your carbon footprint, switch to electric

See how much you could reduce your carbon output by switching to electric heating.

Sustainability on the Energy Blog

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News / Community / Sustainability / Renewables / Electric Transport

Neighbourhood Charging electric vehicle launch

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Electric Transport / Sustainability

EVs - Know it, get it, go!

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News / Community / Sustainability / Renewables

St Mary ground-mount solar

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#Sustainability on Instagram

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    Control of your electricity usage at your fingertips

    Take control of your electricity usage and see where you could make savings. Download the My JE app for Apple or Android today.

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    Your Customer Number

    Your 5 character Customer Number can be found in the top right and bottom left corners of your bill.

    Example electricity bill with the customer number highlighted

    Daily Service Charge

    The Daily Service Charge covers energy support services such as metering, billing, Customer Care, safety obligations and other energy support services.

    Off-peak

    Off-peak means not at the most popular time. Some of our tariffs provide discounted rates at off-peak times - for example, during certain periods at night.

    Off peak charging times

    Our current off peak electric vehicles times are from 00:00 to 06:59.

    Dedicated supply circuit

    A dedicated supply circuit is an electrical circuit that is set aside for a specific purpose, such as powering a boiler. It will work with a single appliance only.

    It will have its own circuit breaker in your fuse box, and no other device or appliance will be able to draw power from it. A dedicated supply circuit ensures that appliances can draw the current they need without overloading your system, blowing a fuse or tripping an electric circuit.

    Invoice Number

    This can be found on the top right corner of your bill here

    Example electricity bill with invoice number

    Premise Number

    This can be found on the top right corner and bottom left corner of your bill.

    Example electricity bill with premise number highlighted

    Payment Slip

    This can be found at the bottom of your bill here

    Bill payment slip example

    Peak Load

    Peak load or peak demand is a short period when the demand for electricity is at its highest.

    Kilowatt Hours

    Electricity consumption is usually measured in kilowatt hours, or kWh for short. Each kWh of electricity equates to 'one unit of electricity' for billing purposes. A 1kW (1,000 Watts) appliance in use for one hour = 1kWh (one unit). The cost per unit used depends on which tariff you are on.

    Three phase

    Residential homes are usually served by a single-phase power supply, while commercial and industrial facilities usually use a three-phase supply.

    One difference between single-phase and three-phase is that a three-phase power supply better accommodates higher loads. Single-phase power supplies are most commonly used when typical loads are lighting or heating, rather than large electric motors.

    Another important difference between 3-phase power and single phase power is the consistency of power delivery. Because of the variations in voltage, single-phase power supply does not offer the same consistency as a three-phase power supply. A three-phase power supply delivers power at a steady, constant rate.

    kVA

    A kVA is simply 1,000 volt-amps. A volt-amp, or ampere, (VA) is the voltage times the current feeding an electrical load.

    Embedded generator

    Embedded generators like wind turbines and solar panels are connected to your electricity supply and provide electricity for onsite use. They also have the capability to export back to the grid.

    Smart Card Number

    Your Smart Card Number is the 19-digit number displayed below the barcode on your Smart Card.

    The Smart Card Number also contains your six-digit Meter Number that is also displayed on your meter. You need this to top up a Smart Pay As You Go Meter whether at a Payzone outlet or online.

    Example of Smart card for meter charging

    Smart Card

    A Smart Card contains your unique Smart Card Number used when topping up a Smart Pay As You Go Meter.

    Example of a smart card for meter charging

    F-Credit

    F-credit is a Pay As You Go meter display and means Friendly Credit. It is the period between 9pm and 8am. If the credit on your meter runs out during this period, your supply will remain on until 8am.

    Decarbonise

    The process of reducing carbon by replacing fossil fuels with fuel that is less harmful to the environment such as low-carbon electricity.

    Regenerative braking

    With conventional braking systems, the kinetic energy that was propelling the vehicle forward gets converted to unwanted and wasted heat by the friction of the brakes.

    Regenerative braking recaptures much of the car's kinetic energy and converts it into electricity, so that it can be used to recharge the car's batteries.

    In addition to improving the efficiency of a vehicle, regeneration can significantly extend the life of the braking system, as the mechanical parts will not wear out as quickly.

    Power factor

    Power factor is the ratio of useful power in kilowatts (kW) to apparent power, measured in kilovolt amperes (kVA). A perfect power factor would be 1.0, however in reality this is almost impossible to achieve. Office buildings are usually between 0.98 and 0.92. Bad power factor is anything below 0.85.

    Electric flow boiler

    Electric flow boilers are simple to install, quiet in operation, 100% efficient and integrate into most existing radiator or underfloor piped systems. Plus, with no flue or storage tank, an electric boiler is a space-saving option that can be installed almost anywhere in your home.

    Approved heating system

    A heating system, approved by Jersey Electricity, on a dedicated supply for use on one of our discounted heating tariffs.

    To learn more about what's required for an approved heating system, view our current approved heating guidelines.

    20-digit payment code

    The 20-digit payment code is issued with your receipt for a Pay As You Go (PAYG) meter top-up. If your meter did not charge automatically, you can do it manually with the payment code. Press button A on your meter then key in your 20-digit payment confirmation code on the meter keypad, then press button B. Your meter will recognise the amount paid and charge accordingly.

    Single phase

    Single-phase power supplies are most commonly used when typical loads are lighting or heating, as in a domestic home, rather than large electric motors and higher loads. Single-phase power is a two-wire alternating current (AC) power circuit.