If you or someone you know is having trouble reading their electricity bills, we have two options:
Explanation over the phone
Our Customer Care team will be happy to give a full explanation of the bill over the phone. We regularly answer questions about the following:
- The bill amount
- Payment options
- Current tariff & switching options
- Ways to reduce bills
To get an explanation of a bill over the phone, please call our Customer Care team on 01534 505460.
Bills in an increased font size
We can send bills in a larger font to any home address in Jersey. If you or someone you know would benefit from this service, please call our Customer Care team on 01534 505460 to arrange.
Thank you for your feedback.
Did you find this guide helpful?
Speak to Customer Care
If you can’t find the help you need, choose an option below to speak to our Customer Care team.
