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A mother and daugther bake together in an all electric kitchen.

Comfort Heat at a glance

The Comfort Heat tariff is designed for homes with approved home and water heating connected on a dedicated supply circuit. It provides three rates.

The rates

Comfort Heat* Rate

This rate provides eight hours of cheaper electricity for approved home and water heating connected on a dedicated supply circuit:

  • Four hours at night between midnight and 7am**
  • Two hours during the day between 10am and 5pm**
  • Two hours in the evening between 7pm and midnight**

*Information on this page relates to our updated Comfort Heat tariff. Some customers may be on our previous Comfort Heat tariff. To find out which tariff you are on please contact our Customer Care team at jec@jec.co.uk.

** All actual times determined by Jersey Electricity and may be subject to change from time to time.

Low Period

This rate is for all other appliances during the eight hours between 11pm and 7am.

Normal Period

This rate is for all electricity used by all appliances during the other 16 hours, from 7am to 11pm.

Key features

Three rates, best suited for storage heaters and hot water cylinders on a dedicated supply circuit

Useful if you can use other appliances during the night

Times of the cheaper periods are determined by Jersey Electricity

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Who is it for?

Comfort Heat is likely to benefit you if:

  • You use storage heaters in your home
  • You use an immersion heater for hot water
  • You can time appliances, such as your dishwasher or washing machine, to operate during the eight-hour low period at night if safe to do so

This tariff suits storage heaters due to the discounted two-hour boost in the middle of the day.

Certain types of heating equipment may not be suitable for connection to this tariff. If you are uncertain, our Customer Care team will be happy to advise you.

Tariff rates

The card below shows the current rates for the Comfort Heat tariff. These rates include GST and are subject to change.

Rates effective from 1 January 2024.

Comfort Heat

Price per unit

Comfort Heat 11.05p
Low Period 15.02p
Normal Period 20.15p

Service charge per day

Single Phase 26.07p
Three Phase 57.92p

All rates are inclusive of GST

Know your tariff

Our range of low-cost tariffs offers an ideal solution for all your heating needs. Find out more about our tariffs in the below video.

Other tariffs

We offer a range of tariffs to suit your needs. If Comfort Heat doesn’t sound right for you, take a look at these alternative tariffs.

General Domestic

Our single-rate tariff. Electricity used for all your appliances is charged at the same standard rate whatever time of day or night it's used.

Learn more

Economy 20 Plus

A flexible, three-rate, uninterrupted heating tariff offering 20 hours of cheaper electricity for approved central heating and hot water systems.

Learn more

Economy 7

A two-rate tariff which gives you seven hours of cheaper electricity at night.

Learn more

Speak to Customer Care

If you can’t find the help you need, choose an option below to speak to our Customer Care team.

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Phone

Call us on 01534 505460 or arrange a call back for when it suits you.

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Email

Start an email conversation with a member of our Customer Care team.

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Let us know what went wrong and how we could improve it. We're unable to reply to questions submitted on this form. If you have a query, please email the team at jec@jec.co.uk .