C JE 20 10606

Snapshot of 2020 key achievements

Revenue

2019

£110.7M

2018

£105.9M

2017

£102.1M

2016

£103.4M

Profit before tax (pre-exceptional items)

2019

£14.8M

2018

£15.3M

2017

£13.5M

2016

£13.1M

Ordinary dividend paid per share

2019

15.3p

2018

14.5p

2017

13.8p

2016

13.1p

Unit sales of electricity

2019

627M

2018

634M

2017

621M

2016

625M

Lost time injuries

2019

1

2018

3

2017

1

Return on energy assets

2019

6.8%

2018

7.5%

2017

6.7%

2016

7.5%

Customer minutes lost

2019

6

2018

6

2017

8

2016

24

CO2 level (gCO2e/kWh)

2019

26

2018

24

2017

35

2016

47

Customer service score

2019

78

2018

N/A

2017

N/A

2016

N/A

Employee engagement score

2019

7.8

2018

7.6

2017

N/A

2016

N/A

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