All guides
Browse all our bills and payments guides.
Extra support for customers
Whether you're struggling to pay a bill or worried about rising costs, we’re here to help you. We have a range of support, advice and information available to take control of energy consumption and payments, including links to other helpful organisations.
The easy way to pay
The easiest way to pay for your electricity is by Monthly or Variable Direct Debit. Using Direct Debit means:
- No more paying in person
- Pay on a day that suits you
Also, if you choose to get your statements electronically as well, we'll give you £3 off your quarterly bills - that's £12 a year off your electricity.
To sign up for Direct Debit and paperless billing, download and complete the application form, or call our Customer Care team on 01534 505460.
Control of your electricity usage at your fingertips
Discover how the My JE app can help you to take control of your electricity usage and make savings.
Undertstanding energy
Understanding Energy: What do bills pay for?
Understanding Energy: What do bills pay for?
Understanding Energy: How do Jersey's prices compare?
Understanding Energy: How do Jersey's prices compare?
Understanding Energy: How does JE calculate tariffs?
Understanding Energy: How does JE calculate tariffs?
Understanding Energy: Why are bills higher in the winter?
Understanding Energy: Why are bills higher in the winter?
Understanding Energy: Why does JE offer different tariffs?
Understanding Energy: Why does JE offer different tariffs?
Understanding Energy: How many tariffs does JE offer?
Understanding Energy: How many tariffs does JE offer?
Understanding Energy: Tariffs
Understanding Energy: Tariffs
