Service Update: Storm Goretti

Service Update: Storm Goretti

We're aware of some outages around the Island and our Customer Care team is on hand to take information if you experience any issues with your electricity supply.


๐Ÿ“žIf you experience an issue, please call our emergency line on ๐ŸŽ๐Ÿ๐Ÿ“๐Ÿ‘๐Ÿ’ ๐Ÿ“๐ŸŽ๐Ÿ“๐ŸŽ๐Ÿ“๐ŸŽ


We understand that being without electricity can be difficult. Rest assured we are working hard behind the scenes reviewing and prioritising any network damage.


โš ๏ธ ๐…๐จ๐ซ ๐ฒ๐จ๐ฎ๐ซ ๐ฌ๐š๐Ÿ๐ž๐ญ๐ฒ:
- Please stay clear of any damaged power infrastructure
- Report any electricity hazards you come across by calling our emergency line on 01534 505050

Storm Goretti has caused significant damage to parts of the Islandโ€™s electricity network, mainly due to falling trees bringing down overhead power lines.

Progress so far:
Weโ€™ve already restored power to around 50 customers, and our crews are working hard across the Island.

Current situation:

  • Around 300 customers remain without power
  • 31 separate incidents reported

What we're doing:

  • Crews deployed Island-wide, assessing damage and restoring supplies where safe
  • Prioritising emergency situations
  • Making steady progress despite challenging conditions

For your safety:

  • Stay clear of any damaged power infrastructure
  • Report electricity hazards immediately on 01534 505050

If you are a vulnerable customer without power:

Please contact our Customer Care team on 01534 505460.

We appreciate your patience and understanding as we work to restore power as quickly and safely as possible.

Next update at 2pm.

Weโ€™ll continue to keep you informed here.