Our teams continue to assess damage and restore power following Storm Goretti. The most affected areas are in our western parishes, where falling trees have brought down overhead power lines.
Progress since our last update:
โข ย ย 100 homes restored
โข ย ย 200 customers still without power across multiple incidents
โข ย ย We continue to receive calls from customers experiencing power outages
Our crews will continue toย survey damage and make the network safe throughout the day. Given the extent of the impact, we'll keep you updated as soon as we have clearer picture of restoration times.
We understand how challenging this is and appreciate your patience. If you areย unable to make alternative arrangements or are vulnerable and still without power, please call our Emergency Accommodation Help Line on 01534 505050 and speak to our Customer Care team, weโre here to help.
Safety reminder:
- Stay clear of any damaged power infrastructure
- Report hazards immediately on 01534 505050
Weโll continue to provide updates as the situation develops. Thank you for your understanding as we work to restore supplies as quickly and safely as possible.
Next update at 5pmย
