Our crews will continue working into the evening, having already made substantial headway in restoring electricity to the last of our customers today. Presently, only a handful remain without power due to Storm Ciarán.
The tail end of these restoration efforts typically requires detailed attention to individual power lines, or residential connections. Although a single task may only bring power back to one household or a small area, it demands almost as much time and effort as some of the more extensive repairs.
A separate incident has been noted, with a damaged cable in the Havre des Pas area, impacting a limited number of customers; this is unrelated to Storm Ciarán and was caused by a third party. Our engineers are currently on their way to the location.
Important Steps for Customers
We have actively called all remaining customers without power today, if you haven’t heard from the JE customer care team, please call us on 01534 505460.
Support for Customers:
We understand the inconvenience and discomfort caused by these continuing power outages. If you require customer support, please call: 01534 505460, open Monday to Friday between 8am – 6pm.
Or contact our emergency line on 01534 505050
Next Update:
Our next update will be shared at 1pm on Wednesday November 8th.
Storm Ciarán power restoration efforts
