Our crews are currently assessing damage and working to restore power where outages have occurred. We understand that being without electricity can be difficult and frustrating, and we want to reassure you that we are doing everything we can to help those impacted as quickly and safely as possible.
What we're doing:
- Prioritising emergency situations
- Making steady progress despite challenging conditions
For your safety:
- Please stay clear of any damaged power infrastructure
- Report any electricity hazards you come across by calling our emergency line on 01534 505050
We are immensely grateful for the patience and understanding shown by our customers as we work in these conditions. We're making good progress and will continue to provide updates here.
Vulnerable customers without power are asked to contact our Customer Care team on 01534 505460.
Next update will be at 10am.
Thank you for your support as we work to restore power safely.
