Important information for our Pay As You Go customers

Important information for our Pay As You Go customers

Pay As You Go customers will be unable to top up their meters either online via Topup.je or in your usual local retailer between the hours of 9am and 3.30pm Sunday 23 November due to systems maintenance. 

We apologise for the inconvenience and urge customers to ensure they have sufficient credit on their meters to cover this period.

If your credit drops below £1 you have the option to activate Emergency Credit. The meter will say: Low Credit . . . EC Offer. Press button ‘A’ to activate.

DC David Humphries and police officer Andrew Robinson offered practical advice to help companies and empower people – as employees and individuals – to guard their data.

Cyber Griffin is an independent service with direct access to police and Action Fraud databases. Its intelligence-led services reflect the most relevant and prevalent cyber threats to businesses.

The top three things individuals can do to guard from cyber threats are:

  1. Educate yourself about cyber security and data protection;
  2. Report any suspected fraud or cyber crime to the States of Jersey Police in Jersey or Action Fraud if you are in the UK;
  3. If your organisation needs support, visit cert.je or Cyber Griffin to access free resources and advice.

‘Werner Bornman, JE’s Director of Technology, said ‘It’s fantastic that the local business community and States of Jersey Police could benefit from the Cyber Griffin team sharing their experiences and expertise in dealing with financial crime and its repercussions. By arming ourselves with greater knowledge, such as the latest tactics and scams fraudsters are using, we can all take steps to protect ourselves and our organisations from cyber attack.

‘JE is pleased to facilitate this knowledge sharing opportunity for local professionals with responsibility for their organisation’s IT security and risk management.’

Professionals from the States of Jersey Police, Ports of Jersey, Jersey Office of the Information Commissioner, BDO and Jersey Water were among the organisations at the briefing.