Important information for our Pay As You Go customers

Important information for our Pay As You Go customers

Pay As You Go customers will be unable to top up their meters either online via Topup.je or in your usual local retailer between the hours of 9am and 3.30pm Sunday 23 November due to systems maintenance. 

We apologise for the inconvenience and urge customers to ensure they have sufficient credit on their meters to cover this period.

If your credit drops below £1 you have the option to activate Emergency Credit. The meter will say: Low Credit . . . EC Offer. Press button ‘A’ to activate.

Our congratulations go to Jersey Mencap, winners of the sixth Jersey Electricity-sponsored Pride of Jersey Environmentalists of the Year Award last night. The delighted six-strong team led by Jersey Mencap manager Alex Wiles was presented with the award by JE Head of Customer Experience and Communications Stuart Murphy at a ceremony hosted by singer Georgi Mottram and actor and singer Jonny Labey at Le Manoir de Rooster, Trinity.

The charity, which supports adults and children with a learning disability, won the award for its amazing pond project at La Ferme in Trinity. As well as enhancing biodiversity and providing wildlife habitat, the project creates the opportunity for Islanders supported by Mencap to gain meaningful work experience and develop important skills.

Mencap was short-listed on a public vote alongside Roberta Ross, who is dedicated to rescuing and rehabilitating local wildlife, and Jersey Dairy farmers, who have become the first dairy industry in the world to achieve Leaf – Linking Environment and Farming – status. This means that all Jersey dairy farms have biodiversity enhancement plans to help protect a diverse range of species.

The ceremony for these 2020 Pride of Jersey Awards, organised by the Jersey Evening Post, was delayed from last year due to the pandemic. But Jersey Mencap and all the other 12 award winners deservedly celebrated in style when they finally got the chance.