Your home Manage account Change your address

To complete this form you will need...

  • Customer number
  • Date you stop being responsible for your current property
  • Date you take over responsibility for your new property
  • Main heating source for current property
  • Main heating source for new property

Average time to complete
5 minutes

Once started, this form cannot be saved

You must be 18 or older to complete this form

Section 1 of 5

Personal Details

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Section 2 of 5

Existing property details

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Section 3 of 5

New property details

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Section 4 of 5

Billing information

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Section 5 of 5

Review details & submit

Edit Details

Section 1 of 5

Personal Details

Enter your 5 character Customer Number. It can be found on your bill.

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Section 2 of 5

Existing property details

Your Premise Number can be found on your bill.
Please enter your existing property's postcode.
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Enter your existing property's postcode.

New occupant details

If you do not know the details of the new occupant, please give the name of landlord/management company/estate agent instead.

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Section 3 of 5

New property details

Enter your new property's postcode
Find Address
Enter address manually »
From this date onwards you will be charged for the electricity used at the property

* Indicated required fields

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Section 4 of 5

Billing information

* Indicated required fields

Complete Section

Section 5 of 5

Review details & submit

Please take a minute to scroll up and review the details you have provided in each section.

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