Your home Manage account Moving out, close your account

To complete this form you will need...

  • Customer number
  • Date you stop being responsible for your current property
  • Main heating source for current property

Average time to complete
5 minutes

Once started, this form cannot be saved

You must be 18 or older to complete this form

Section 1 of 4

Personal Details

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Section 2 of 4

Existing property details

Edit Details

Section 3 of 4

Address for final bill

Edit Details

Section 4 of 4

Review details & submit

Edit Details

Section 1 of 4

Personal Details

Enter your 5-character Customer Number. It can be found on your bill.

* Indicated required fields

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Section 2 of 4

Existing property details

Your Premise Number can be found on your bill.
Enter your existing property's postcode
Find Address
Enter address manually »
Enter your existing property's postcode.

New occupant details

If you do not know the details ofmthe new occupant, please give the name of landlord/management company/estate agent instead.

* Indicated required fields

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Section 3 of 4

Address for final bill

Where should we send your final bill?

Please provide a valid address where we can send your final bill and any other necessary correspondence.

If you're forwarding address is outside of Jersey, please enter it manually
Find Address
Enter address manually »
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Section 4 of 4

Review details & submit

Please take a minute to scroll up and review the details you have provided in each section.

* Indicated required fields

Need help with moving home?

Visit our popular moving home help and advice pages.

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If you can’t find the help you need, choose an option below to speak to our Customer Care team.

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Phone

Call us on 01534 505460 or arrange a call back for when it suits you.

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