Your home Manage account Pay an electricity bill
Enter your five digit customer number
Enter the full invoice number from the top right of your bill
This is where we'll send your payment confirmation
Enter the amount you'd like to pay in pounds and pence

When you click 'Make payment', you will be taken to our secure payment system provided by CityPay.

* Indicated required fields

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Control of your electricity usage at your fingertips

Take control of your electricity usage and see where you could make savings. Download the My JE app for Apple or Android today.

Need help with your bills?

Visit our billing and payments help and advice pages.

Speak to Customer Care

If you can’t find the help you need, choose an option below to speak to our Customer Care team.

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Call us on 01534 505460 or arrange a call back for when it suits you.

Request a callback
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Start an email conversation with a member of our Customer Care team.

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