Information for customers ahead of Storm Austen

Information for customers ahead of Storm Austen

Jersey Met have issued a red wind warning for tonight into Friday morning, when the worst weather is expected.

Our teams are prepared to address any power-related incidents resulting from the adverse weather conditions.

Read more about preparations for Storm Austen

In the event of an emergency, please contact our emergency line out of hours on 01534 505050.

Stay safe during the storm and follow local safety advice.

Join over 15,000 customers who have saved money on their energy bills and now live more sustainably through My JE. 

With colder weather setting in and rising costs for food, petrol and fuel, we know that customers are mindful of how much they are spending on their electricity bills.  

We strive to provide a great service to all our customers.  

If you are a Pay As You Go customer, the latest upgrade to the My JE app means you can now take control of how much energy you use in your home.  

Through the free app you can monitor how much energy you are consuming, track patterns in your electricity use and pinpoint where you can save energy – and money. 

By setting targets to make sure your credit is used economically, you can make your credit last a while longer. 

All of this, and other real-time data on your energy consumption, can be easily accessed from your smartphone or desktop. 

Remember, small adjustments like switching off lights in empty rooms, turning appliances off standby and turning down the heating slightly can all add up to savings overtime.  

To become a My JE user, simply download it free from the App Store or Play Store by searching My JE and registering. If you would like to find out more contact our Customer Care team on 505460 or email jec@jec.co.uk today.