Terms and Conditions for Emergency Credit Cards

 A Jersey Electricity plc (JE) card for Emergency Credit  is redeemable to top up your JE meter. The value of an Emergency Credit top up card is £20 and the total value will be credited to your electricity meter. The card cannot be exchanged for cash or any refund given.

To use your Card for Emergency Credit call JE Customer Care on 505460, 8am - 6pm, Monday to Friday with:

  • The card number
  • Your Name
  • Your Address
  • Your meter number (if you have it)

If you have a credit meter, the value of the card will be taken off your electricity balance.

The card will be valid for one year from the month of issue, which is printed on the card, and will be void after that date.

JE will not be liable for lost, stolen or damaged of cards for Emergency Credit.